Happy Cat Mom is a brand operated by NY Cork Tekstil Deri İth. İhr. San. ve Tic. A.Ş., a company registered with Mersis Number 0632110281400001 in Turkey. Orders placed on www.happycatmomsclub.com are processed and shipped internationally through our global fulfillment partners.
1. Shipping Origin
Our products are shipped from international fulfillment centers located in Europe and/or the United States, depending on product availability and the destination country.
2. Order Processing Time
All orders are prepared within 3–5 business days after payment confirmation. Processing time may vary during peak seasons or promotional periods.
3. Estimated Delivery Time
Delivery times depend on the destination country and shipping method selected at checkout:
- Europe: approximately 5–10 business days
- United States & Canada: approximately 5–12 business days
- Other international destinations: approximately 7–15 business days
These timeframes are estimates and may vary due to customs procedures, local postal services, or force majeure events.
The timeframes stated above represent maximum estimated delivery periods…
Exact estimated delivery time is shown at checkout based on supplier location and shipping method.
4. Customs, Duties & Taxes
International shipments may be subject to customs duties, import taxes, or additional fees imposed by the destination country.
These charges are the responsibility of the customer and are not included in the product price or shipping fee.
5. Shipping Costs
Shipping fees are calculated at checkout and displayed before payment confirmation.
6. Delivery Issues
Happy Cat Mom is not responsible for delays caused by customs clearance, courier services, or incorrect address information provided by the customer.
If a package arrives damaged, customers must contact us within 48 hours of delivery with photographic evidence.
7. Incorrect or Lost Shipments
In case of incorrect or lost shipments caused by our fulfillment partners, we will arrange a replacement or refund after investigation.
8. Contact & Support
For any shipping-related questions, customers may contact our support team via:
- Email: meow@happycatmomsclub.com
- WhatsApp: +905323691579